PRIVACY POLICY
The purpose of this Privacy Policy is to explain and inform how LAURELLA treats the information and/or personal data of its users that it collects through the website, social networks, digital forms as well as any electronic means.
The Policy describes all types of information collected from users at the different collection points detailed above, and all the processing carried out with said information. By browsing our site, the user declares that he or she has read and accepts our privacy policies. It is not necessary to provide personal data to visit our page unless you decide to create an account as a user.
INFORMATION WE COLLECT
The user can browse the website freely without having to register and/or subscribe. In certain sections where the user can interact, such as in the comments and review areas, among others, user registration will be requested by filling out a form.
We collect your data to process your purchase on our website and/or any claim made thereon, as well as to offer you our services. We may collect personal information, including but not limited to, first name, last name, date of birth, email address, delivery address, telephone number, mobile phone number, payment information. We will use the information provided to process orders and, if you have a user, it will be stored protected by a secret password to facilitate future purchases.
Payment details are processed by PayU. Final order details may be stored by us, but for security reasons we do not have access to them and they cannot be retrieved by the company. If you have an account, the data stored in it can be accessed by logging in. There you can see the details of your orders and manage your information. You agree to treat your personal data confidentially, and your username is non-transferable. We do not assume responsibility for any misuse you may make of your account, for example by disclosing your password.
The information about user behavior on the website that we can collect, called usage information, includes information about activities performed, such as comments, views, access or sharing of content, among others. This allows us to learn about your interests, behaviors and habits in order to complement your information and send you personalized content based on these.
The processing of personal data and usage information will be carried out in accordance with the purposes and guidelines established in this policy.
ACCURACY OF PERSONAL DATA
The user declares that all information provided is true, complete and accurate. Each user is responsible for the truthfulness, accuracy, validity and authenticity of the information provided, and undertakes to keep it duly updated.
INCORPORATION OF USER INFORMATION INTO A DATABASE
In accordance with the provisions of Law No. 29733, Personal Data Protection Law, and Supreme Decree No. 003-2013-JUS, which approves its Regulations, LAURELLA informs Users of the website that the user's information will be incorporated into the database owned by LAURELLA.
Through this Privacy Policy, the User gives his/her express consent for the inclusion of his/her information in the aforementioned database.
OTHER USES OF YOUR PERSONAL INFORMATION
We may also send you information about us, our social networks, website, our products, promotions, offers, newsletters, invitations, among others through communications sent to the email address and/or physical addresses that the user provided at the time of registration and/or subscription. If you prefer not to receive this type of additional information, please click unsubscribe on the link in any email we send you or send us an email.
We may also anonymously use data about users in general and use it for various purposes, including determining users' general location and use of certain aspects of the website. By accepting this privacy policy, the user authorizes the processing of the User Information in accordance with the purposes described above.
COMPETITIONS AND CONTESTS
Users who participate in contests, raffles and/or promotions expressly authorize the company responsible for the promotion to disseminate, free of charge and by any means it deems appropriate, the personal data (name and surname) and/or images of the winners. Likewise, the same will be used to notify the winners.
Each contest has its own rules and terms where you will find more detailed conditions of participation for the respective contest.
THIRD PARTIES AND LINKS
We may provide your information to our agents to assist us with any of our uses of your data listed in our Privacy Policy. For example, we may use third parties to assist us with home delivery of products, collecting payments, analyzing data you provide to us, and providing marketing or customer service assistance.
We may share information with third parties for the purposes of fraud protection and credit risk reduction. Except as set out in this Privacy Policy, we will not sell or disclose your personal data to third parties without obtaining your prior consent, unless we are required to do so by law.
COOKIES
This website uses cookies. A “Cookie” is a small text file that a website stores on a user’s browser to identify your computer to our server as a user when you visit certain pages on our website.
Cookies make it easier to use and navigate a website, but are not a requirement for visiting our site. However, using the Shopping Bag and Wishlist functionality and accepting an order on the site is only possible with the activation of cookies.
Cookies are only used on our website for your convenience in using the site and not to obtain information about you. For example, if you select a product as a favorite, this information will be stored as a cookie and linked to your computer so that when you visit us again you can view your favorites and proceed with the purchase.
Your browser may be set to not accept cookies, this will restrict the use of our site and you will be asked to accept the use of cookies if you wish to proceed with a purchase.
MODIFICATIONS TO PRIVACY POLICIES
LAURELLA reserves the right to modify, update or complete this privacy policy at any time. Any modification, update or addition will be immediately published on the website and you will be asked to accept it when you access it.
RESPONSIBLE AND CONTACT
LAURELLA will be responsible for the collection and processing of personal data, authorization and stored records, in all cases, preventing them from deteriorating, losing, altering or being used without authorization and keeping them with due security.
The customer service area will be in charge of handling requests, complaints and queries from data owners, and the owners of the Information may exercise their rights to know, update, rectify or delete their personal data from our databases by sending communications to the email address ventas@laurella.co.